14 days, no questions asked. If Beep AI is not what you wanted, email support within 14 days of your purchase and we will refund you in full.
Stripe is the merchant of record, so the refund is issued through Stripe and lands back on the card or method you paid with — including any sales tax or VAT you were charged. Banks typically take 5 to 10 working days to show it.
Refunding revokes the licence key automatically. Please uninstall the app. The revocation reaches an installed copy at its next licence check, which can take up to two weeks — that delay is a deliberate part of the design, not an invitation to keep using it.
Beep AI needs a processor with AVX2. The installer refuses to install on a machine that lacks it, and the app says so at startup rather than misbehaving. If you bought and then found your PC is not supported, contact us — that is a refund regardless of how long it took you to find out, and it is not counted against the 14 days.
Write to us anyway. If the app is broken in a way we cannot fix for you, we would rather refund you than have you stuck with something that does not work. Outside that, purchases are final after 14 days.
If you bought as a consumer in the UK or EU you have statutory cancellation and conformity rights. This policy is offered in addition to them and does not limit them.
Please email us before opening a dispute with your bank. A refund is faster for you than a chargeback, and we have never refused one inside the window.